iCarsoft Europe commitments

iCarsoft France offers you various payment solutions to securely pay for your order:

- Credit card secured by BNP Paribas

- PayPal

- Bank transfer

All orders placed before 1 p.m are shipped the same day.

We systematically ship with a tracking system and signature upon receipt to ensure a secure delivery of your order.

iCarsoft Europe offers 2 delivery methods:

UPS - Colissimo

Our company has been specialising in automotive diagnosis for over 8 years.

Our premises are based in Burgundy.

We have been the official distributor of the iCarsoft brand in France for more than 5 years and we are the only ones to provide you with content in English, German, French, Spanish and Italian, translated by us.

If nevertheless you are not satisfied with the product you bought from us, do not hesitate to contact us by email on info@icarsofteurope.com, we will answer all your questions and we will certainly have a solution for you.

Otherwise, you have 30 days to send us back your product and you will be immediately refunded.

In order to offer you the best customer experience and to make the use of your tools easier, we provide you with 100% multilingual content. User manuals, videos and tutorials, FAQ, after-sales service...

We are also working to optimise our interfaces, in order to improve the multilingual content.

Remember to regularly update your diagnostic tool in order to take advantage of all these features.

At iCarsoft, updates are free and unlimited for life!

New updates are released very frequently, in order to optimise the compatibility of your interface, more compatible vehicles, more features...

So don't hesitate to update your diagnosis tool regularly!